Last Updated: August 10, 2015
Collecting and Using Data.
Data You Provide To Us. We collect information that you provide to us, including:
Other Data Collected. We may also automatically collect the following data:
How We Protect The Data We Collect. We use reasonable physical, electronic, and procedural safeguards to protect the personal information that we obtain from you from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please note that we are not responsible for the security of any data you are transmitting over the Internet, or any data you are storing, posting, or providing directly to a third party’s website, which is governed by that party’s policies. Please note that no method of transmission over the Internet or method of electronic storage is 100% secure. If you have further questions about security, you can contact us.
Data Retention. If you wish to close your Xapo account altogether, please contact us from your registered email address. . We may retain information about you in our databases for as long as your account is active or as needed to provide you services and in accordance with applicable laws. Our retention and use of your information will be as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may extend beyond the end of your relationship with us, but it will be only as long as it is necessary for us to have sufficient information to respond to any issues that may arise later. For example, we may need or be required to retain certain information to prevent fraudulent activity, protect ourselves against liability, permit us to pursue available remedies or limit any damages that we may sustain, or if we believe in good faith that a law, regulation, rule or guideline requires it.
Access to Information. We will respond to your request for access to information we collect about you within the time frame required by applicable law.
Sharing Data. We may share your information as follows:
Email Communications. If you opted-in to receive information about our product, updates and offers, we will use your name and email address to send this information to you. If you no longer wish to receive these communications, you can unsubscribe by following the instructions contained in the emails you receive or on our website. Please note that we may send you transactional and relationship messages, even if you have unsubscribed from our marketing communications. For instance, if our service is going to be temporarily suspended for maintenance, we might send you an email to update you.
Facebook Connect and other Social Networking Services. As part of our service, you can use Facebook Connect or other social networking services (referred to in this policy as Social Networking Services) to authenticate your identity and to authorize a Social Networking Service to share certain information with us, such as your name and email address, which is associated with your Xapo account. A Social Networking Service may also let you post information about your activities on our website and in our mobile apps to your Social Networking Service profile page to share with others within your network. The information we obtain depends on your Social Networking Service settings and the Social Networking Service’s privacy policies, so be sure you know what those are. Xapo will have no liability or responsibility for the privacy practices or other actions of any Social Networking Services that may be enabled within our services.
Links to Other Websites and Online Services. Our website may include links to other websites or online services, including Facebook, whose privacy practices may differ from those of Xapo. If you submit information to any of those websites or online services, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
364 University Avenue
Palo Alto, CA